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administrative assistant in Oklahoma City

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  1. Tier 2 Service Desk

     ~~Provides moderate to advanced-level technical support to customers needing assistance with Active Directory account administration, distribution of software, hardware and software troubleshooting, remote access, VPN support, and service / support request entry via an Incident tracking system. If unable to resolve requests at first contact, collects and documents necessary information for appropriate escalation to Level 2/3 technical teams.   Role Responsibilities: -Comfortable supporting a wide ...